With this service we aim to achieve the following:
- Ensuring that drivers are aware of company concerns
- Enabling drivers to reflect on a learning curve
- Enabling Line Managers to be aware of accident causes
- Creating an opportunity to intervene with training remedy if applicable.
Based on agreed criteria, upon receipt of accident data provided, we can initiate an interview process with the driver, the details of which will be recorded in the Management Information System PACE.
The interview aims to find out:
- Major factors contributing towards incident
- Route choice
- Weather conditions
- What the driver could have done differently
- What were they doing at the time of the incident
- Whether or not they saw the other vehicle
- Whether they were giving any warning signals, e.g. hazard lights
- How they can improve their driving behaviour
- Any remedial training needs
The results will enable both the company and the driver to learn from the incident.
The telephone interview takes 20-30 minutes, with a report being provided. Additionally we can arrange to provide relevant driver training.
Please contact Cardinus for a quote.