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COVID-Safe Marshal Virtual Training
February 23, 2021 @ 9:30 am - 1:30 pm£95
Expert trainer Andy Neal and Claudia Calder deliver a COVID-safe Marshal training course in this half-day virtual session.
COVID marshals will be trusted to provide reliable information, understand control measures, deal with conflict and take appropriate action to incidents. These responsibilities can be complex and fraught and create challenges in local communities.
COVID-Safe marshal training seeks to give marshals a rigorous understanding of COVID-19 to instil confidence in their work, while also providing risk assessment and behavioural techniques to keep marshals safe and reduce risk.
Here’s what you’ll learn in this training session.
- An introduction to COVID
- How to risk assess in a COVID environment
- Building self-assurance
- Delivering a service
- Communicating effectively, defusing, calming and good body language
- High-risk conflict and post-incident considerations
- Creating action plans
COVID-Safe Marshal training is a tailored programme to help marshals receive the knowledge they need to undertake their responsibilities more effectively in a difficult and challenging time. With real-world situations and case studies, this course gives practical and useful advice and learning to support your organisation, people and community.
Cost: £95 plus £8 fees.